🍞 Bakery Terms & Conditions

Welcome to Loaf and Loom! By placing an order with us, you agree to the following terms and conditions.

1. Orders

• All orders must be placed in advance through our website, phone, or in person.

• Orders are not confirmed until payment (or deposit, if applicable) has been received.

• Custom or large orders may require additional notice.

2. Payment

• Payment is due at the time of order unless otherwise agreed.

• We accept cash, card, PayPal, Venmo, ApplePay, GooglePay.

3. Cancellations & Changes

• Order changes or cancellations must be made at least 24 hours before delivery.

• Cancellations made less than 24 hours before the order date are non-refundable.

• Deposits for custom or special orders are non-refundable but may be transferred as store credit at our discretion (if canceled with sufficient notice).

4. Refunds & Returns

• Due to the perishable nature of our products, we cannot accept returns.

• Refunds or replacements will only be considered for incorrect orders or quality issues reported within 24 hours of pickup/delivery.

• No refunds will be given for change of mind, taste preferences, or items damaged after delivery.

5. Allergies & Food Safety

• All products are made in a home kitchen that may process common allergens, including tree nuts, peanuts, eggs, soy, wheat, milk, fish, and shellfish.

• It is the customer’s responsibility to inform us of any allergies or dietary restrictions before placing an order.

• We do not guarantee an allergen-free environment.

6. Pickup & Delivery​

• Delivery must be arranged at the time of order. Any modifictions to delivery will require customer to contact Loaf and Loom through email or phone. 

• We are not responsible for products once they have left our possession, including damage due to transport, storage, or handling.

7. Liability

• Loaf and Loom LLC is not liable for any adverse reactions, illness, or injury caused by consuming our products.

• By purchasing, you agree to assume full responsibility for proper handling and consumption of our goods.

8. Governing Law

• These terms are governed by the laws of the State of South Dakota. 

• Products are made and sold in a kitchen not subject to state inspection under Cottage Food Law.